مخطط الموضوع

  • عام

  • Contact & info sheet

    • Contact

      First name, last name: Meriem Gouri, lecturer, Maitre de conférence - B-

      Email: meriem.gouri@univ-annaba.dz @gmail.com

      Phone number : 07 74 99 29 01    

      Lesson time and location: Sunday (09:30-12:30) in Classroom T1



      Module info

      Learning unit: methodological

      Number of credits: 04

      Coefficient: 02

      Weekly hourly volume: Three (03) hours

      Course (number of hours per week): 1:30 

      Directed work (number of hours per week): 1:30

      Evaluation method: 60% Exam, 40% Continuous evaluation





  • Objectives
    • General objective:
      The student will be able to
understand the importance of management in the activities of a tourism company. An
optimal combination between marketing and management is recommended in order to
make a successful tourism activity.
      Specific objectives:
      1. Student will be able to define the
basic concepts about the management of tourism companies  
      2. He will be able to apply its knowledge in the company .
      3. He will be able to analyze the managerial process  of any tourism company.



  • Prerequisites
    • Student is supposed to master the basics of:
        • Marketing, management
        • Tourism and hotel marketing
        • Principles of tourism and hospitality

  • Plan
    • Chapter 01: Management of tourism companies
      


      Chapter 02: Management of tourism and travel agencies
      


      Chapter 03: Management of tourism and travel offices
      


      Chapter 04: Management of tourist excursion organizations
      


      Chapter 05: Management of tourist transportation companies
      


      Chapter 06
programs and tickets 
      


      Chapter 07: Tourism insurance
      


       Chapter 08: Distribution
and communication in tourism companies and travel agencies
      


      Chapter 09:
Regulatory requirements in travel 
      

Chapter 10: International
tourism organizations
  • Discussion forum
  • Online course
  • Case studies
  • Reading worksheets
  • References
    • Books
      Jacqueline Holland, David Leslie, Tour Operators and Operations: Development, Management & Responsibility, Publisher: CABI/2017
      John
R. Bryson, Jon Sundbo, Lars Fuglsang, Peter Daniels, Service
Management: Theory and Practice, :
Springer International Publishing/2020
       لمياء
حنفي, مقدمة عن شركات السياحة ووكالات السفر, دار
الوفاء لدنيا الطباعة والنشر، مصر، 2011
      مصطفى يوسف كافي, وكالات ومنظمات السياحة والسفر, دار
ومؤسسة رسلان للطباعة والنشر، سوريا، 2018.
      زيد منير عبوي, إدارة المنشآت السياحية والفندقية, دار
الراية للنشر والتوزيع، الأردن 2008
      Articles
      Sule Kıycı, Ramazan Aksoy, A Destination Image As a Type of Image and Measuring Destination Image  in  Tourism (Amasra Case),  European Journal of Social Sciences 20(3):478, 2011
      Websites
      https://digitallibrary.nios.ac.in/