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ELEARNING FACULTY OF ECONOMICS AND MANAGEMENT SCIENCES
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FINANCIAL SCIENCES DEPARTMENT
Master
Hotel and tourism marketing
Master 1
Semester 2
Eng.THMkg2
Chapter 03
CRM-Correction
CRM-Correction
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CRM - Correction.pdf
link to view the file.
◄ CRM-Task
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Syllabus
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Déclaration sur l'honneur
Detailed Plan
Conference 01 (Presentation of the syllabus)
Conference 08 (Correction of tasks & scores)
Management of Service quality -Lesson
Management of Service quality - Task
Management of Service quality -Correction
Management of human resources in tourism sector - Lesson
Management of human resources in tourism sector - Task
Management of human resources in tourism sector- Correction
CRM-Lesson
CRM-Task
Destination branding-Lesson
Destination branding-Task
Brand destination - Correction
Group work about geography of tourism- Template
Destination branding-Lesson ►
Eng.THMkg2
General
Contact & sheet
Objectives
Prerequisites
Plan
Interaction & communication space
Chapter 01
Chapter 02
Chapter 03
Chapter 04
Chapter 05
References
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